311SA 3.0.10

City of San Antonio Texas ❘ Freeware ❘
iOS
out of 107 votes

Report a Problem

Looking to make a positive change in your community? Look no further than San Antonio's 311SA. It is a revolutionary platform for civic engagement, designed to address non-emergency issues like potholes and graffiti. The 311SA mobile app allows you to effortlessly interact with your city and contribute to its improvement.

The app offers a range of features to enhance your experience:

Reporting: Capture the issue with a quick photo and choose from a comprehensive list of 311 service request types. Submit your report directly to your city authorities.
Real-time Progress Tracking: Stay informed about the progress of your reports as the city addresses them. Receive timely updates until the issue is resolved.
Rewards and Incentives: Actively participate in city matters and earn points to unlock exciting rewards. Reach new levels of engagement as you contribute to the betterment of your community.
Fostering Community: Stay connected through the Urban Feed feature, where urgent issues are shared. Show your support by voting on important matters and amplify the message by sharing on Facebook and Twitter.

Overview

311SA is a Freeware software in the category Internet developed by City of San Antonio Texas.

The latest version of 311SA is 3.0.10, released on 01/03/2025. It was initially added to our database on 01/11/2024.

311SA runs on the following operating systems: iOS.

Users of 311SA gave it a rating of 2 out of 5 stars.

Pros

Offers a user-friendly interface for residents to report non-emergency issues to the city.
Provides a convenient way for residents to request services from the city, such as pothole repairs, graffiti removal, and street light repairs.
Allows residents to track the progress of their service requests and receive updates on their status.
Encourages community engagement by empowering residents to contribute to improving their neighborhoods and city.
Helps streamline communication between residents and city departments, leading to quicker issue resolution.

Cons

May not cover all types of non-emergency issues that residents may encounter.
Dependent on the responsiveness and workload of city officials and departments, which can lead to delays in issue resolution.
Some residents may not have access to or be comfortable using the technology required to submit service requests through the app.
Some service requests may require follow-up or in-person inspection, which could prolong the process of issue resolution.

FAQ

What is 311SA?

311SA is a service provided by the City of San Antonio that allows residents to report non-emergency issues, request services, and get information about city services.

How can I contact 311SA?

You can contact 311SA by calling 311 within San Antonio, or by visiting their website at www.sanantonio.gov/311.

What kind of issues can I report through 311SA?

You can report issues such as potholes, litter, graffiti, streetlight outages, and request services like bulk trash collection or animal control.

Is there a mobile app for 311SA?

Yes, there is a 311SA mobile app available for both iOS and Android devices that allows users to submit requests and track their status.

What are the operating hours for 311SA?

311SA operates 24 hours a day, 7 days a week.

Can I track my requests made to 311SA?

Yes, you can track the status of your requests through the 311SA website or mobile app once you have submitted them.

Is there a fee to use 311SA services?

No, using the 311SA service is free of charge for residents.

How long does it take for my request to be addressed?

Response times can vary depending on the issue reported, but urgent matters are prioritized for quicker resolution.

Can I provide feedback on the service I received from 311SA?

Yes, residents can provide feedback through the website or app after their request has been resolved.

Is 311SA available in languages other than English?

Yes, 311SA provides services in multiple languages to accommodate the diverse population of San Antonio.

Screenshots (Click to view larger)

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Latest Version
3.0.10

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